shipping and returns

Shipping Domestic

we are so grateful for your purchase! to say thanks, we offer free standard shipping for all orders over $150 shipping to addresses within australia. we also offer free express shipping for orders over $250 shipping to addresses within australia.

all other shipping rates are as follows.

standard shipping within australia is through carbon neutral courier sendle, where possible. all orders are shipped within two business days. we offer a flat rate of $10 for all domestic orders under $150.

express shipping within australia is through australia post. all orders are shipped within two business days. we offer a flat rate of $25 for domestic express shipping orders under $250.

Shipping International

international shipping is available. we offer a flat rate of $40 for all international orders. the estimated delivery time is 5-10 business days. 

there may be additional customs and import taxes to pay on delivery. under law we don't hold any responsibility for these charges or any delays that may be encountered by customs checks. in accordance with australian export regulations we are required to declare the exact value of all items on customs and duty forms.

Returns

if for any reason you are unhappy with your purchase and you would like to return your garment please email us at info@zino-ama.com within 14 days of receiving your order.

in case of wrong size or change of mind, a credit note or refund of the full amount paid will be given. all returns must be made within 14 days of purchase and items must be in unworn, original condition. 

unfortunately, all items sold under final sale are not able to be returned or refunded.

all earrings are final sale and are unable to be returned or refunded under health and safety laws.